AIVOA AI Assistant

Status: Model Deployed

React / Redux FastAPI (Python) LangGraph / Groq LLM PostgreSQL
model: gemma2-9b-it / langgraph_engine Running Demo
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Customer Complaint Engine

Connect local demo or video presentation here to demonstrate the AI identifying duplicate complaints and suggesting CAPA strategies.

Check GitHub Repo

# Architecture Overview

Built for the pharmaceutical manufacturing industry, this system utilizes LangGraph and Groq LLMs (gemma2-9b-it) to automatically parse, classify, and manage customer complaints within a Quality Management System (QMS).

# AI Copilot Features

  • ✔ Complaint Parsing: Extracts data automatically from input prompts or PDFs.
  • ✔ AI Risk Classification: Automatically assesses risk severity using LLM intelligence.
  • ✔ Root Cause & CAPA: Recommends corrective and preventive actions dynamically.